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Refund Policy
At Striking Southren Boutique, we want you to love your purchase. If you are not completely satisfied, we're here to help.
Returns:
We accept returns within 14 days of delivery.
To be eligible for a return, items must:
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Be unworn, unused, and unwashed.
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Have all original tags attached.
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Be free of stains, odors, pet hair, or damage.
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Be returned in their original packaging when possible.
Non-Returnable Items
The following items cannot be returned or exchanged:
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Sale or clearance items
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Personalized or custom-made products
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Gift cards
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Final sale items
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Seasonal or holiday merchandise (if applicable)
Refunds:
Once your return is received and inspected, we will notify you of the approval or denial of your refund.
If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Original shipping charges are non-refundable.
Exchanges:
If you need a different size or received a defective item, please contact us at [Email Address] within 7 days of receiving your order. We will do our best to accommodate exchanges based on product availability.
Damaged or Incorrect Orders:
If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery and include photos of the item and packaging. We will work with you to resolve the issue as quickly as possible.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Contact Us:
For questions regarding returns, refunds, or exchanges, please contact us at:
Striking Southern Boutique
info@strikingsouthernboutique.com
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